General

The song is stuck, help!
No worries, just refresh the song by clicking the reload arrow below the video feed and everything should be fully working again. If this doesn't work,...
Fri, 18 Sep, 2020 at 3:28 PM
The video that is playing looks and sounds bad, is there a fix for this?
Yes. The chances are that the video isn't playing in HD. All you need to do is click the HD button below the video feed to the right.
Fri, 18 Sep, 2020 at 3:28 PM
Can I turn the video off but keep the audio on?
Regrettably you can’t. We would love to support this, but we are not allowed due to rules set out by YouTube.
Fri, 18 Sep, 2020 at 3:28 PM
How do I contact QueUp support?
We offer a few different ways where we can offer support. The best and recommended way would be to either create a new ticket with us or by emailing us ...
Sat, 3 Apr, 2021 at 9:41 AM