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Announcements
Announcements
1
23 April 2020 - Rebrand
Recent Issues
0
Information
1
How much does it cost to run QueUp?
Accounts and Login
Profile
3
Where can I find my Profile?
Why are there other pictures on my Profile?
How do I follow/unfollow someone?
Login and Verification
4
How do I log in or sign up to QueUp?
How do I deactivate my account?
How do I reset my password?
How do I log out of QueUp?
Account Customization
2
Can I change my username?
Are there some sort of user settings I can use?
Rooms and Room Management
Room Help
11
How do I create a Room?
Can I transfer ownership of my Room to someone else?
Can Room ownership be transferred if the Owner is inactive?
How do I delete my Room?
What is a Room?
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Room Settings
4
How do I lock/unlock the Queue?
What does Room Type mean?
How can I change the URL of my Room?
Can I hide the songs in the Room Queue?
Room Moderation
3
How can I ban someone from my room?
How can I kick someone from my room?
How do I add staff to my room?
Chat
Chat Help
10
How do I use role mentions in chat?
How do I use emojis in my messages?
Sound Notification / What is that “Bloop” sound I keep hearing?
There are too many messages in the chat, can I clear it?
I don't like the images in the chat, can I turn them off?
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Playlist
Playlist Help
10
How do I create a playlist?
How do I add songs to my playlist(s)?
How do I import a playlist?
Can I search through a playlist?
How do I delete a playlist?
View all 10
Dubtrack Playlist Exporter
6
The exporter cannot find my username
I signed up to Dubtrack using my social media account. How do I find my playlists?
What are deleted playlists?
I've entered my username, but my playlists are missing.
I've forgotten my Dubtrack username. Can I still get my playlists?
View all 6
DJing
DJing Help
6
How do I DJ?
Is there a limit on how many times I can DJ?
How do I check the Room Queue?
How do I know what position in the queue I am?
I don't like the song that I am playing, can I skip it?
View all 6
Dubs
Dubs Help
3
What are dubs?
How do I earn dubs?
Can I give dubs to other people?
Miscellaneous
General
5
The song is stuck, help!
The video that is playing looks and sounds bad, is there a fix for this?
Can I turn the video off but keep the audio on?
How do I contact QueUp support?
[Guide] How to enable Autoplay
Events
General
0
Dubtrack Rebrand
Rebranding
11
What happened to Dubtrack and why have you rebranded?
Will this impact your product and service offerings?
Why did you choose this name and logo?
What is happening to the old branding (Dubtrack)?
Is there anything I need to do as a result of this change?
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